Grand Mahkota Hotel, Pontianak ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jalan Sidas No 8, Pontianak, Indonesia

Grand Mahkota Hotel is a 4-star establishment situated in the heart of Pontianak, known as 'the land of the equator.' The hotel offers a welcoming atmosphere and excellent service to both business and leisure travelers. It's located just a 25-minute drive from Supadio Airport, allowing for convenient access. Grand Mahkota features a variety of facilities, making it a popular choice among visitors.

Location

Located just 5 minutes from the famous Kapuas Bridge, the hotel is in a prime area for exploration. Guests can easily visit local attractions such as the Saint Joseph Cathedral and Museum Negeri Pontianak. Free valet parking is provided, and transportation from Supadio Airport is straightforward, taking around 25 minutes.

Rooms

The hotel offers modern air-conditioned rooms that are equipped with flat-screen cable TVs, electric kettles, and seating areas. Each room features carpeted floors for added comfort. The en suite bathrooms come with a bathtub, shower, and complimentary toiletries. Guests can expect a focus on both comfort and convenience during their stay.

Eat & Drink

Sukadana Coffee Shop provides a fine selection of Asian cuisine with both buffet and à la carte options for guests. Additionally, drinks are available at the Lobby Lounge & Executive Karaoke Lounge, catering to various tastes and preferences. Overall, the dining experience emphasizes quality and diversity.

Leisure & Business

The hotel offers several business services including a business center with fax and photocopying facilities. Leisure options include a relaxing massage service available upon request. Concierge staff are on hand to assist with luggage storage, airport shuttles, and meeting or banqueting arrangements for business guests.

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Getting around

A list of all available modes of transport

City Centre

Pontianak600 m

Airports

Supadio (PNK) 18.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Spread

“I was thrilled to find the breakfast at Grand Mahkota Hotel to be an very nice culinary experience. The selection was diverse, focusing on fresh, local ingredients. I particularly loved the fluffy pancakes and perfectly made scrambled eggs, which made my mornings truly enjoyable.” view full review

Comfortable Sleeping Arrangements

“I stayed in a Deluxe Twin room, and despite some wear on the cupboard and carpet, the room itself was exceptionally clean. The bed was wonderfully comfortable, ensuring a restful night's sleep, which was exactly what I needed during my stay.” view full review

Impressive Cleanliness

“The bathroom in my room exceeded my expectations. It was clean, with a consistent supply of hot water, making for a refreshing experience. Having a clean and well-maintained bathroom made my overall stay much more pleasant.” view full review

Great In-Room Dining

“I decided to try the in-room dining service, and I was quite impressed. I ordered traditional nasi goreng and found the portion size to be generous. The food was flavorful and reasonably priced, perfect for unwinding after a long day.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop

Sports & Fitness

Fitness centre

Services

Shuttle service
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services

Spa & Leisure

Karaoke
Garden area
Leisure/ TV room
Massage

Room features

Ironing facilities

Location

Jalan Sidas No 8, Pontianak, Indonesia

Map view

Jalan Sidas No 8, Pontianak, Indonesia

City landmarks

Church

Saint Joseph Cathedral

930 m

Monument

Equator Monument

840 m

Beting Village

Jami Mosque of Pontianak

1.5 km

Dwikora Harbour

610 m

Jl. Merdeka No.266 Delta Pawan

Tua Pek Kong Pagoda

720 m

Mosque

Masjid Raya Mujahidin

2.2 km

Jl. Jenderal Ahmad Yani Komplek Masjid Raya Mujahidin

Radio Mujahidin FM

2.2 km

Museum

Orangutan Museum

2.8 km

Jln. Ahmad Yani

Museum Negeri Pontianak

3.1 km

Jl. Sutan Syahrir

Rumah Adat Radakng Dayak Kalimantan Barat

3.3 km

Jl. Letjen Sutoyo

Betang House

2.9 km

Jl. Jenderal Ahmad Yani No.78122

Traditional House betang

2.9 km

Museum

West Kalimantan Museum

3.1 km

Event hall

Rumah Adat Melayu

3.1 km

Museum

Keraton Kadriah

4.7 km

Jl. Jenderal Ahmad Yani No.114

Digulis Park

4.0 km

Jl. Jenderal Ahmad Yani

Digulis Monument

4.0 km

Bansir Laut

Arboretum Sylva UNTAN Park

4.1 km

Gedung arena remaja

Gawai Dayak

6.1 km

Cemetery

Juang Mandor Cemetery

6.1 km

Nearby

Jl. Rahadi Usman

Taman Alun Kapuas

180 m

Jl. Rahadi Usman

Kapuas Square

140 m

Restaurants

Kwetiaw Appolo

1.0 km

Jln. Pattimura no. 7

Mie Tiaw Antasari 72

990 m

Jln. Antasari No. 72

American Fried Chicken

1.1 km

Jl. P Diponegoro 114

Restoran Beringin

1.1 km

Jl. Diponegoro No. 113

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Friendly staff

Convenient location

Subpar rooms

Lack of dining options

6.8/10

Nice

Rooms

5.5

Location

7.7

Service

9.0

Dining

5.6

Todd

United States, August 2024

7.2/10

The hotel has a fantastic location in the middle of the city, making it very convenient for my business trip. The staff was incredibly friendly and attentive, which made a great impression. Unfortunately, the dining experience left a bit to be desired, with limited breakfast options, and the rooms could use some updating. Overall, it's a decent place if you’re looking for value for money in a central location.

Rooms

6.0

The rooms were clean, but they felt a bit dated and could use new bedding.

Service

9.0

The staff was friendly and very service-oriented, always eager to help with a smile.

Location

9.0

The hotel is right in the middle of the city, which was perfect for my needs during the business trip.

Dining

5.0

The breakfast options were a bit limited and didn't offer much variety, which was disappointing.

Facilities

7.0

The hotel had a well-designed gym and a small library, which added to the amenities.

Roger

United States, August 2024

6.0/10

I had a mixed experience at this hotel. The rooms were not up to standard, feeling more like a budget option rather than a comfortable stay. On the bright side, the location was quite convenient for my business trip, and the staff members were very friendly, making my stay more pleasant. The dining options could use some improvement as well, but the facilities were decent overall.

Rooms

5.0

The rooms felt more like a 1-star hotel; they were not in great shape, and the bedding needed to be replaced.

Service

9.0

The staff were friendly and served me well; having Lion Air in the same building made bookings much easier.

Location

7.0

The hotel is located in the middle of the city, which was quite strategic for my business needs, although it's a bit far from the city center.

Dining

5.0

The dining experience could be improved; the food options were not what I expected.

Facilities

6.0

Facilities were decent, but nothing too impressive.

Friendly staff

Subpar rooms

Kate

United States, August 2024

7.0/10

The hotel had a great location, right in the heart of the city, which was convenient for my business trip. The rooms were clean and provided a nice view of the surrounding area, and the staff was incredibly friendly and attentive. However, I found the dining options to be lacking, and the room felt a bit stuffy at times. Overall, I think it offers good value, but there's definitely room for improvement.

Rooms

7.0

The room was clean and offered a lovely view, but it felt a bit stuffy sometimes.

Service

9.0

The staff was friendly and very helpful, providing great service throughout my stay.

Location

8.0

The hotel is situated in the middle of the city, which made it very convenient for my business needs.

Dining

5.0

The dining options were a bit poor; I wish there were more variations for breakfast.

Facilities

6.0

While the facilities were adequate, they could use some updating to enhance the overall experience.

Curtis

United States, August 2024

7.0/10

The hotel has a great atmosphere with friendly staff and a decent breakfast. However, I found the rooms to be a bit stuffy and in need of better maintenance, which was disappointing. The location was convenient for my business trip, but it's a bit far from major attractions. Overall, it offers good value for money, but improvements are necessary.

Rooms

5.0

The rooms felt stuffy and I had to request new bedding, so they aren't very well maintained.

Service

9.0

The staff were super friendly and helpful, making me feel welcomed throughout my stay.

Location

7.0

While it's a bit far from the main city attractions, the location is convenient for business purposes.

Dining

7.0

Breakfast was quite good with some variety, but there could be room for improvement.

Facilities

8.0

The hotel has nice facilities, including a small gym and library that I found enjoyable.

Alexander

United States, July 2024

5.8/10

My stay at this hotel was a mixed bag. While the location was quite strategic and I appreciated the friendly service from the staff, the state of the rooms left much to be desired. They felt outdated and lacked cleanliness, which was disappointing. Dining options were also limited, which detracted from the overall experience. Despite the reasonable price, the room condition was a significant drawback.

Rooms

5.0

The rooms felt quite outdated and were not as clean as I would have hoped. I encountered some issues with cleanliness, which really shocked me.

Service

9.0

The staff was very helpful and caring, which made my stay a bit more enjoyable. They were genuinely service-oriented and assisted with everything I needed.

Location

7.0

The hotel is in a strategic location, centrally positioned which was convenient for my business needs. However, it’s slightly far from the bustling areas.

Dining

5.0

The dining experience could definitely use improvement; I found it lacked variety and was overall quite disappointing.

Facilities

6.0

The hotel had some decent facilities, including a small gym and a library, but nothing too extraordinary.

Mary

United States, July 2024

7.4/10

I have mixed feelings about my stay. The hotel was clean and offered great value for money, especially with the friendly staff around. However, I did encounter some issues in the rooms like cockroaches and old bedding that needed replacement, which wasn't ideal. The location was convenient for my business needs, but it was a bit far from the city center. Overall, it’s a decent place if you don’t mind the small inconveniences.

Rooms

6.0

The room was mostly clean, but I did find some cockroaches and the bedding felt outdated and needed replacement.

Service

9.0

The staff were friendly and very service-oriented, always ready to help, which made my stay more pleasant.

Location

7.0

The hotel is a bit far from the city center, but it was in a decent spot for my business meetings, so I didn't mind it too much.

Dining

8.0

Breakfast options were good and varied daily, which I really appreciated.

Facilities

7.0

The hotel had good facilities, but I didn't get a chance to explore them much during my short stay.

Albert

United States, June 2024

7.2/10

This hotel is ideally located right in the heart of the city, which made my business trip convenient. The rooms were clean, though I did experience some issues with stuffy bedding. The staff was incredibly friendly and helpful, which really enhanced my stay. However, the dining options were a bit lacking, especially for breakfast. Overall, it's decent value for money, but there are definitely some areas that could be improved.

Rooms

7.0

The rooms were clean, but the bedding seemed outdated and stuffy, which needed to be replaced.

Service

9.0

The staff was very friendly and helpful, making my stay more enjoyable.

Location

8.0

The hotel is in the middle of the city, which I found very convenient for my business needs.

Dining

5.0

The dining experience was a bit poor, particularly with limited breakfast options.

Facilities

7.0

The hotel features a small gym and a library, which are nice additions, but nothing too extravagant.

Christina

United States, May 2024

7.0/10

I had an okay stay at the hotel. The location was convenient for my work, and the staff was really helpful and service-oriented. However, the rooms felt a bit outdated and not very clean, which was disappointing. Overall, it’s decent for the price but could use some improvements in cleanliness and room quality.

Rooms

5.0

The room was not clean and felt stuffy, which really detracted from my experience.

Service

9.0

The staff were very helpful with excellent service, always caring and attentive, which I appreciated.

Location

7.0

The hotel is in the middle of the city, which I found convenient for my business needs, though it can get busy.

Dining

Facilities

8.0

The facilities were well-designed, including a small gym and library.

Douglas

United States, March 2024

8.0/10

I had a really pleasant stay at this hotel, which is conveniently located right in the heart of the city. The rooms were clean and well-kept, with the staff being incredibly welcoming and attentive. However, I found the breakfast options to be somewhat lacking, and the fitness facilities could use some improvement. Overall, the hotel offers great value for money, especially given its prime location and friendly service.

Rooms

8.0

The rooms were clean and comfortable, providing a relaxing atmosphere during my stay.

Service

9.0

The staff was very friendly and always went out of their way to ensure I had a pleasant experience.

Location

10.0

The hotel is right in the middle of the city, making it easy to access shops and restaurants.

Dining

6.0

The breakfast was decent but not very varied; I was hoping for more options.

Facilities

7.0

The fitness facilities were available, but they felt a bit cramped and in need of updates.

James

United States, March 2024

7.0/10

The hotel had a good atmosphere with friendly staff who provided excellent service. My room was spacious and clean, but the bedding could really use an upgrade. The location, while a bit out of the main city area, was still quite convenient for my business trip. Overall, it was a good value for money, though the dining experience left a bit to be desired with limited breakfast options.

Rooms

7.0

The room was spacious and clean, but the bedding felt old and needed replacement.

Service

9.0

The staff were very friendly and provided excellent service throughout my stay.

Location

7.0

The location is a bit far from the city center, but it was convenient for my business needs.

Dining

5.0

The breakfast was a bit disappointing with limited options.